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CareIQ Assist
Philippines-Based

Your Trusted Partner for

Virtual Staffing and Smart CRM Solutions

Professional support designed for insurance agents, healthcare providers, and growing businesses that need better systems and dependable remote talent.

Used by Financial Professionals and Healthcare Providers

  • Philippines-Based
  • HIPAA-Compliant Support
  • No Payroll, No Benefits, No Office Cost
  • Part-Time or Full-Time

What We Offer

The CareIQ Assist 4 Step Solution

Build Your Digital Presence

Website Development + Social Media Management

Your business becomes searchable, visible, and easy to reach online. Prospects can verify you fast and take action confidently.

Reliable Follow Up System

CRM Setup + Workflow Automations

Every inquiry gets tracked, assigned, and followed up consistently. Less leakage, clearer pipeline visibility, better client experience.

Virtual Assistant Support

Delegate Admin and Digital Tasks

Daily operations run smoother because a trained VA supports scheduling, inbox management, CRM updates, and social media management.

Virtual Medical Assistant Services

HIPAA-Compliant Support for Modern Practices

HIPAA-compliant professionals supporting healthcare providers with patient coordination, medical documentation, billing, and back-office workflows.

About the Company

A hands-on team supporting you every step.

CareIQ Assist provides Philippines-based virtual professionals with professional degrees and a modern CRM platform designed to help US businesses improve operations, reduce overhead, and create smoother client experiences.

  • Ida Riley, MS RN CPC

    Ida Riley, MS RN CPC

    CEO & Co-Founder of CareIQ Assist, LLC, member of WFG

  • Dr. Jose Gonzalez, MD

    Dr. Jose Gonzalez, MD

    Medical Director • Psychiatrist

  • Dawn Riley

    Dawn Riley

    Administrative Assistant

Pricing

Simple rates, no hidden burden

NO PAYROLL · NO BENEFITS · NO OFFICE COST. Cancel the guesswork, not your growth.

Virtual Assistant Services

Starts at

$7.00 per hour

Admin, client communication, and creative work, handled.

Get started

Features

  • Manage emails and client communications
  • Handle follow-ups and appointment reminders
  • Coordinate calendars and appointments
  • Process applications and client requests
  • Maintain CRM records and client information
  • Prepare reports and track important data
Show all 13 features
  • Create flyers and brochures
  • Design social media content
  • Build PowerPoint presentations
  • Assist with creative assets and layouts
  • Short-form video editing
  • Part-time, min. 25 hrs/week
  • Full-time, min. 40 hrs/week

Virtual Medical Assistant Services

Starts at

$10.00 per hour

Reception, coordination, scribing, and billing for your practice.

Get started

Features

  • Appointment Scheduling & Calendar Management
  • HIPAA-Compliant Call Handling
  • Real-Time Message Routing
  • Patient Intake & Registration
  • Voicemail & Inbox Management
  • Referral Management
Show all 19 features
  • Patient Data Management
  • Medication Refill Management
  • Medical Records Retrieval
  • Live Medical Scribing
  • Medical Transcription
  • Electronic Health Record (EHR) Data Entry
  • Documentation Review & Editing
  • Patient Billing Assistance
  • Pre-Authorization & Pre-Certifications
  • Insurance Verification
  • Medicare Advantage Support
  • Part-time, min. 25 hrs/week
  • Full-time, min. 40 hrs/week

CRM & Automation Systems

Unlimited Users

Starts at

$199 per month

One connected platform instead of six disconnected tools.

Get started

Features

  • CRM and pipeline management
  • Built in workflow automations
  • 2 way SMS and email marketing
  • Booking calendar and appointments
  • Forms and surveys (lead capture)
  • Website builder and landing pages (funnels)
Show all 12 features
  • Call tracking and conversation history
  • Reputation management (review requests)
  • Reporting and analytics dashboards
  • Central inbox for messages (multi channel)
  • CareIQ Assist implementation and setup support
  • Mobile App integration

+ $1,000 one-time setup fee

How it works

You are never left to work it out alone

From the first call to the day your CRM goes live, someone here knows your name and your business. We do not hand over a login and wish you luck.

  1. We learn your business

    A discovery call to work out what you actually need, which service fits, and what good looks like for you.

  2. We match you with the right person

    Your professional arrives already trained on insurance and healthcare workflows, so you are never starting from zero.

  3. We set up your systems

    Implementation and setup support is included with the CRM. Pipelines, automations, calendars and forms built around how you work.

  4. We stay with you

    You are not handed a login and left to it. We are here after go-live, for as long as you need us.

NO PAYROLL · NO BENEFITS · NO OFFICE COST

Save up to $5,000 or more every single month

Virtual assistants start at $7.00 per hour. Hire full-time for as low as $1,120 per month.

“Empowering your admin and healthcare providers to work smarter, serve better, and build high-performing teams.”

CareIQ Assist

FAQs

Common questions

What does CareIQ Assist actually do?

Three things. We place Philippines-based virtual assistants with US businesses, we place virtual medical assistants with healthcare practices, and we set up and run the CareIQ Assist CRM. Most clients start with one and add the others later.

Who is this for?

Insurance agents, financial services agencies, healthcare providers, and growing businesses that need better systems and dependable remote talent. If you are spending your evenings on admin instead of clients, that is the problem we solve.

Are you an employment agency? Do I become the employer?

No. CareIQ Assist is an intermediary. We source, train, and place the virtual professional, and you work with them directly. You are not their employer of record and you take on no payroll, benefits, or office costs.

Why the Philippines?

Our professionals hold professional degrees, speak excellent English, and are trained on insurance and healthcare workflows before they reach you. You get that at a fraction of a US hire, without the payroll, the benefits, or the office.

Contact Us

Ready to Scale Your Business?

Let’s match you with the right virtual assistant, virtual medical assistant or CRM solution for your workflow. Reach out Today!