Pricing
Simple rates, no hidden staffing burden
Part-time and full-time options for every service. You pay for the work, and nothing else.
Virtual Assistant Services
For Admin Work
Starts at
$7.00 per hour
Insurance-trained virtual assistants who handle admin tasks, client communication, scheduling, and day-to-day operations so you can focus on closing deals.
- Excellent English
- Insurance-Trained
- Min. 25 hrs/week
- Min. 40 hrs/week
What they handle
- Manage emails and client communications
- Handle follow-ups and appointment reminders
- Coordinate calendars and appointments
- Process applications and client requests
- Maintain CRM records and client information
- Prepare reports and track important data
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- Create flyers and brochures
- Design social media content
- Build PowerPoint presentations
- Assist with creative assets and layouts
- Short-form video editing
Virtual Medical Assistant Services
HIPAA-Compliant Support for Modern Practices
Starts at
$10.00 per hour
HIPAA-compliant professionals supporting healthcare providers with patient coordination, medical documentation, billing, and back-office workflows.
- Medical Professionals
- HIPAA-Certified
- Min. 25 hrs/week
- Min. 40 hrs/week
What they handle
- Appointment Scheduling & Calendar Management
- HIPAA-Compliant Call Handling
- Real-Time Message Routing
- Patient Intake & Registration
- Voicemail & Inbox Management
- Referral Management
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- Patient Data Management
- Medication Refill Management
- Medical Records Retrieval
- Live Medical Scribing
- Medical Transcription
- Electronic Health Record (EHR) Data Entry
- Documentation Review & Editing
- Patient Billing Assistance
- Pre-Authorization & Pre-Certifications
- Insurance Verification
- Medicare Advantage Support
CareIQ Assist CRM
All-in-one CRM platform
- $199 per month CRM & All Features
- $299 per month w/ AI Chatbot & Voice Agent Limited time promo
+ $1,000 one-time setup fee
All-in-one CareIQ Assist CRM setup that centralizes your leads, automates follow-ups, and manages your entire sales pipeline in one platform.
Everything in the platform
- CRM and pipeline management
- Built in workflow automations
- 2 way SMS and email marketing
- Booking calendar and appointments
- Forms and surveys (lead capture)
- Website builder and landing pages (funnels)
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- Call tracking and conversation history
- Reputation management (review requests)
- Reporting and analytics dashboards
- Central inbox for messages (multi channel)
- CareIQ Assist implementation and setup support
- Mobile App integration
The maths
Hire a full-time virtual assistant for as low as $1,120 per month
- Hourly rate $7.00 an hour
- Full-time week 40 hours
- Weeks a month 4
- A month $1,120
Which is where clients save up to $5,000 or more every single month, compared with a local hire. No payroll, no benefits, no office cost.
Questions
Before you decide
Virtual Assistant
What can a CareIQ Assist VA do?
Application processing and data entry, quoting and carrier comparisons, CRM and client follow-ups, appointment scheduling, email and inbox management, document preparation and uploads, Microsoft Word, Excel and PowerPoint, client onboarding support, and social media and post-office admin.
How much does it cost?
Rates start at $7.00 per hour. Part-time is a minimum of 25 hours a week, full-time is a minimum of 40. No payroll, no benefits, no office cost.
What does that work out to per month?
A full-time VA starts at as low as $1,120 a month, which is where clients typically save $5,000 or more every single month compared with a local hire.
Can my VA give advice to my clients?
No, and this is deliberate. Your VA is trained on your products and workflows so they can support you well, but they do not give insurance, financial, or medical advice to your clients. Licensed work stays with you.
Virtual Medical Assistant
What does a virtual medical assistant handle?
Four areas. Virtual medical reception, which covers appointment scheduling, HIPAA-compliant call handling, real-time message routing, patient intake and registration, and voicemail and inbox management. Administrative and patient coordination, covering referrals, patient data, medication refills, and medical records retrieval. Medical scribing and transcription, including live scribing, transcription, EHR data entry, and documentation review. And insurance and billing support, covering patient billing, pre-authorizations, insurance verification, and Medicare Advantage support.
How much does it cost?
Rates start at $10.00 per hour. Part-time is a minimum of 25 hours a week, full-time a minimum of 40. No payroll, no benefits, no office cost.
Why does a VMA cost more than a VA?
Different people. Virtual medical assistants are medical professionals with clinical training, working in patient-facing and documentation workflows where a mistake has real consequences.
Are they licensed to practise in the US?
No. Your VMA supports your practice with administrative, coordination, documentation, and billing work. They do not diagnose, they do not give medical advice, and they do not practise medicine. Clinical judgement stays with your licensed staff.
CareIQ Assist CRM
What is the CareIQ Assist CRM?
One connected platform instead of six disconnected tools. CRM and pipeline management, workflow automations, two-way SMS and email marketing, booking calendar, forms and surveys, website builder and funnels, call tracking, reputation management, analytics dashboards, a central multi-channel inbox, and mobile app integration. Setup support is included.
How much is it?
$199 a month for the CRM and all features. $299 a month if you want the AI chatbot and voice agent. Both have a one-time $1,000 setup fee. Unlimited users on either plan.
Unlimited users, really?
Really. Both plans. Add your whole team without the price changing, which is unusual and is one of the main reasons agencies move over.
Do I need a VA to use the CRM?
No. They work well together and many clients do both, but the CRM stands alone and so does the VA.